Welcome to the Brunette Home Improvement Family
Thank you for choosing Brunette Home Improvement.
We appreciate the opportunity to work on your home and look forward to helping you achieve your home improvement goals.
Meet Your Team
Your Sales Representative
John Brunette
517-202-1088
johnbrunette@gmail.com
Your salesperson remains available if questions arise regarding your contract, scope of work, products selected, or financing options.
Project Coordination
Nancy, Project Coordinator
(517) 327-1005 (Option 2)
nancy@brunettehomeimprovement.com
Nancy will be your primary point of contact before construction begins. She will reach out to review your project, discuss scheduling expectations, answer questions, and coordinate any pre-construction requirements.
Main Office
Brunette Home Improvement
(517) 327-1005
info@brunettehomeimprovement.com
Our office team is available to assist with general questions and help connect you with the appropriate team member.
Project Management
A Project Manager will be assigned prior to construction and will be introduced before your project begins. Once work starts, your Project Manager will become your primary contact throughout the installation process.
What Happens Next?
Step 1
Contract and deposit are received.
Step 2
Materials, permits, and project requirements are reviewed.
Step 3
Nancy will contact you to discuss scheduling expectations and project details.
Step 4
Any necessary pre-construction site visits will be scheduled.
Step 5
Materials are ordered and preparations begin.
Step 6
You will receive updates as your project approaches the schedule.
Step 7
A Project Manager will be assigned and introduced.
Step 8
Construction begins.
Step 9
Final inspection and project completion.
Please note that project schedules may change due to weather conditions, permit processing, material availability, or other unforeseen circumstances. We will keep you informed if adjustments become necessary.
Action Items Before We Arrive
Please complete the following before your scheduled start date:
- Move vehicles away from the work area.
- Keep the driveway clear for material deliveries, trailers, and equipment.
- Ensure exterior electrical outlets are accessible.
- Make arrangements for pets that may be affected by construction activity.
- Notify us of any parking restrictions, HOA requirements, gate codes, or access limitations.
- Inform us of any satellite dishes, solar panels, security cameras, landscape lighting, irrigation systems, or other items that may require special consideration.
Additional Project-Specific Requirements
Roofing Project
- Remove fragile wall decorations and pictures from interior walls.
- Protect valuable or fragile items stored in attic spaces.
- Expect roofing materials and debris containers to be staged near the home.
Siding Project
- Remove fragile wall decorations from exterior-facing walls when possible.
- Trim landscaping away from work areas if necessary.
- Remove items attached to exterior walls that may interfere with installation.
Window & Door Project
- Remove blinds, curtains, and window treatments near affected openings.
- Clear furniture away from work areas.
- Expect temporary access to interior rooms during installation.
Deck Project
- Remove patio furniture, grills, planters, and personal items from the deck area.
- Ensure clear yard access for material deliveries and equipment.
Frequently Asked Questions
When will I hear from someone?
Nancy, our Project Coordinator, will contact you to review your project, answer questions, and discuss scheduling expectations. If you have questions before then, please contact our office at (517) 327-1005 and select Option 2.
When will I know my start date?
Project schedules are finalized as we get closer to installation. Factors such as weather, permit approvals, material availability, and production schedules can affect timing. We will keep you informed as your project approaches our schedule.
If you have scheduling preferences, upcoming travel plans, or specific timing considerations, please discuss them with Nancy when she contacts you.
How long will my project take?
Every project is different, and installation timelines vary based on project scope, weather conditions, site conditions, and material availability.
Some projects may be completed in a single day, while others may take several days or be completed in multiple phases. For example, projects involving multiple trades—such as roofing and gutters, roofing and siding, or siding and windows—may be completed in separate stages rather than all at once. Your Project Manager will discuss the anticipated timeline for your specific project before construction begins.
What time will the crew arrive?
Crew arrival times vary based on travel schedules, weather conditions, material deliveries, and the location of prior jobs. We will provide the most accurate arrival information available as your start date approaches.
When will I receive my final invoice?
Final invoices are typically issued after your project is substantially complete and any required inspections or closeout items have been completed. Our office will provide the invoice and payment instructions once your project is ready for closeout.
When will I receive my final invoice?
Final invoices are typically issued after your project is substantially complete and any required inspections or closeout items have been completed. Our office will provide the invoice and payment instructions once your project is ready for closeout
Why at Brunette’s You get the Best
We promised you honesty, and here it is. If there is ever a case when we can’t deliver our work to the highest standards and in a timely manner, we will not waste your time. We are not only a family business. As a Lansing home remodeling company, we see the whole community as a family. Deceiving clients would be like deceiving family members.
That is NOT what we do at Brunette. On top of every roof shingle, siding and deck, we also put our integrity and reputation.
