Welcome to the Brunette Home Improvement Family

• Remove fragile wall decorations and pictures from interior walls.
• Protect valuable or fragile items stored in attic spaces.
• Expect roofing materials and debris containers to be staged near the home.

• Remove fragile wall decorations from exterior-facing walls when possible.
• Trim landscaping away from work areas if necessary.
• Remove items attached to exterior walls that may interfere with installation.
• Identify any cable or satellite wires that are no longer in use and ensure they are removed.

• Remove blinds, curtains, and window treatments near affected openings.
• Clear furniture away from work areas.
• Expect temporary access to interior rooms during installation.
• Remove any items attached to walls near window and door openings that are scheduled for replacement.

• Remove patio furniture, grills, planters, and personal items from the deck area.
• Ensure clear yard access for material deliveries and equipment.

The Project Coordinator, will contact you to review your project, answer questions, and discuss scheduling expectations. If you have questions before then, please contact our office at (517) 327-1005 and select Option 2.

Project schedules are finalized as we get closer to installation. Factors such as weather, permit approvals, material availability, and production schedules can affect timing. We will keep you informed as your project approaches our schedule. Our goal is to provide an approximate start week about one week in advance, followed by more specific updates regarding material deliveries and construction as your project approaches.  

If you have scheduling preferences, upcoming travel plans, or specific timing considerations, please discuss them with your  Project Coordinator when they contact you.

Every project is different, and installation timelines vary based on project scope, weather conditions, site conditions, and material availability.

Some projects may be completed in a single day, while others may take several days or be completed in multiple phases. For example, projects involving multiple trades—such as roofing and gutters, roofing and siding, or siding and windows—may be completed in separate stages rather than all at once. Your Project Manager will discuss the anticipated timeline for your specific project before construction begins.

Some projects may be completed in multiple phases. Projects involving multiple trades—such as roofing, siding, gutters, windows, or decks—may also have different Project Managers overseeing each phase. We'll introduce each member of your team before their work begins.

Construction projects occasionally change due to weather, inspections, material availability, or unforeseen conditions discovered during the project. If something affects your schedule or scope of work, we'll explain what changed, why it changed, and what happens next.

We want it to be easy to reach the right person. Before construction begins, your Project Coordinator is your primary point of contact for scheduling and pre-construction questions. Once work begins, your Project Manager will be your primary contact for construction-related questions. If you're ever unsure who to reach, simply contact our office and we'll connect you with the appropriate team member.

Crew arrival times vary based on travel schedules, weather conditions, material deliveries, and the location of prior jobs. Most crews arrive early in the morning, typically between 7:00 and 9:00 AM depending on municipal regulations, travel time, weather, and material deliveries. We will provide the most accurate arrival information available as your start date approaches.

Yes. Our crews make a reasonable effort to keep the job site organized throughout your project and perform a more thorough cleanup at the end of each workday whenever practical. Upon completion, we'll complete a final cleanup of the work area, including a magnetic sweep to help collect stray nails after roofing projects. If you notice anything we've missed, please let us know—we're happy to make it right.

Final invoices are typically issued after your project is substantially complete and any required inspections or closeout items have been completed. Our office will provide the invoice and payment instructions once your project is ready for closeout. If your project involves an insurance claim, we're happy to provide final invoices directly to your adjuster and answer questions related to your completed work. Please let us know your claim number and adjuster's contact information if applicable.